Privacy policy

Last update: 04/29/2024

At AV Custom Sneakers, we take the privacy and security of your personal information very seriously. This privacy policy describes the types of information we collect when you use our website avcustomsneakers.com], how we use that information, and how we protect it. By using our Site, you consent to the collection and use of your information in accordance with this policy.

  1. Collection of information When you visit our Site, we may collect certain information about you in various ways, including when you browse the Site, place an order or fill in a form. The types of information we may collect include, but are not limited to:
    • Contact information such as your name, e-mail address, postal address and telephone number.
    • Payment information, such as credit or debit card details, used to purchase our products.
    • Demographic information, such as your age, gender and place of residence.
    • Information about your use of the Site, such as your IP address, browser type, time zone and the pages you visit.
  2. Use of information We use the information we collect primarily to process and ship your orders, to communicate with you regarding your order and to provide you with efficient customer service. In addition, we may use your information to :
    • To personalize and improve your experience on our Site.
    • To send you newsletters, promotions or other marketing communications that we think may be of interest to you.
    • Protect our Site from fraudulent or malicious activity.
  3. Disclosure of information We do not sell, trade or rent your personal information to third parties without your consent, except as necessary to provide our services or as required by law. This may include sharing information with our third-party service providers, such as payment processors and delivery services, in order to process and ship your orders.
  4. Retention of information We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
  5. Information security We take appropriate measures to protect your personal information against unauthorized access, modification, disclosure or destruction. However, no data transmission or storage system can be guaranteed to be totally secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
  6. Your choices You can choose to limit the collection or use of your personal information in a number of ways, such as disabling cookies in your browser or contacting us directly to request the deletion of your data.
  7. Policy changes We reserve the right to change this privacy policy at any time. Any changes will be published on this page with the date of the update. We encourage you to periodically visit this page to stay informed about our privacy practices.
  8. Contact Us If you have any questions or concerns about this privacy policy, or if you would like to exercise your privacy rights, please contact us at contact@avcustomsneakers.com.

By using our Site, you agree to the terms of this Privacy Policy.